§ cash recovery, governed

How the agent earns the right to move your cash.

This isn't a compliance product bolted onto a platform pitch. It's the mechanism behind one thing: the dunning agent that recovers your cash — sending outreach, matching remittances, posting credits — bounded by budgets your finance team sets, and reversible if it gets something wrong.

EUhosted or on-prem · GDPR-native
30-dayReversibility window, every action
2-personSign-off on revenue-material postings
0Platform fee — priced only on cash released
§ KAIVA · COREThe dunning
agent
ONE AGENT · LEDGER-BOUND
GATEBudget checkspend cap per rule
ACTActionoutreach · match · credit
LOGLedgersigned · append-only
HITLAttestationtwo-person sign-off
UNDOReversal window30 days · credit note
§ 01 · the mechanism

The ledger, and what keeps it honest.

Two things, not a platform: a ledger that records every action the agent takes, and a set of guardrails that decide what it's allowed to do before it does it.

§ the ledger

Impact ledger

Append-only · two-person signed · the system of record.

ReceiptEvery action the agent takes — an outreach sent, a remittance matched, a credit posted — becomes a signed, append-only entry. Tenant-scoped, reversible, exportable to your GL. This is the product.
AttestationTwo-person by default on revenue-material postings. One-person with escalation on low-impact. Configurable per rule.
ExportDirect to your GL under your own credentials — SAP · NetSuite · Oracle. No CSVs, no manual reconciliation.
§ the guardrails

Bounded autonomy

Autonomy budgets, circuit breakers, human review.

BudgetPer-rule autonomy budget in euros or count. Exhausts → circuit breaks to a human. Refills on a schedule you control.
PolicyPolicy-as-code in a signed, versioned file. Diffable in PR. Two-person approval for any change that widens blast radius.
HITLSigner inbox with context, precedent, and the reverse button attached. Every escalation comes with what a human needs to decide.
§ 02 · industrial-grade governance

Control is the accelerator, not the brake.

i.

Autonomy budgets

Every rule runs under a spend cap — in euros, actions, or both — that your finance lead can set, audit, and revoke. When the cap exhausts, the rule circuit-breaks to a human automatically. Blast radius is a dial, not a gamble.

PER RULEEUR · COUNTREVOCABLE
ii.

Two-person attestation

Revenue-material actions require two signatures before posting to the ledger. Author + finance lead on bookings. Operator + compliance on reversals. Default on. Configurable — downward only, never up.

TWO-PERSONAUDIT TRAILCONFIGURABLE
iii.

Reversibility windows

Every action carries a redo path. Inside the window, a single signed reversal unwinds the act, posts a credit note, and keeps both the original and reversal visible forever. Confidence comes from undo, not accuracy.

30-DAY DEFAULTAPPEND-ONLYCREDIT NOTES
iv.

Policy-as-code

The dunning agent is governed by a signed, versioned policy file in your repo. PR-reviewable. Diff-able. Any change that widens blast radius requires two approvals from listed attestors. Your auditor sees the diff, not a slide deck.

SIGNEDGIT-NATIVEDIFFABLE
v.

EU AI Act, by construction

Kaiva is built around the EU AI Act (Reg. 2024/1689). Risk management, logging, and human oversight patterns are built into the product, so your technical file and conformity work sits on a compliant substrate — not a hand-rolled one.

ART. 9 · RMSART. 12 · LOGSART. 14 · OVERSIGHT
vi.

Data residency, zero-trust

Customer data never leaves your chosen region. Model calls can be pinned to in-region inference. Every tool call is capability-scoped, short-lived, and logged. Shared-secret architecture, everywhere.

EU-HOSTED OR ON-PREMGDPR-NATIVEBYOK
§ 03 · proven in production

What this looks like in production.

One pattern, running today: dunning and cash application. Same policy file, same budget, same ledger — every time. Metrics shown are illustrative design targets — full attribution methodology is on the governance page.

Dunning, cash recovery

§ AR · 7D FIXED WINDOW · PATTERN

The agent reads the AR ledger hourly, ranks overdue invoices by risk-weighted recovery, and dispatches level 1→3 nudges through email, SMS, and human-review dialer. Recovery is attributed only when cash lands in the 7-day window, measured against a held-out control. Unmatched actions are visible, not hidden — they're the unit of continuous improvement.

Attributed lift−6.2 days
Window7-day fixed
Reversible30 days
§ 04 · implementation velocity

From assessment to a proven receipt.

Our methodology is designed to prove ROI on one leak in four weeks, then extend coverage across entities and currencies the following quarter.

01Week 0–2

Impact mapping & readiness audit

We don't hunt for automation — we hunt for high-ROI friction. A real engineer works alongside your AR team. We assess data maturity, governance posture, and where the exceptions actually sit, and we scope the single leak where pilot ROI is defensible to the CFO.

Impact map · 3–5 candidate leaks, ranked by ROI & feasibility
Governance gap report · policy, data, compliance
Signed scope · single-leak pilot with named KPIs
02Week 3–6

Rapid validation pilot

The agent ships into a live environment, initially in suggestion mode to establish trust. We measure against predefined KPIs — your system of record, not ours — and only then do we grant execution privileges. Autonomy is granted once the KPIs hold.

Live agent · suggestion → execution → autonomous
KPI dashboard · measured in your SOR
Attested ledger · first 100 entries, hand-reviewed
03Quarter 2+

Scale across entities

The validated pattern extends across legal entities, currencies, and aging buckets — same policy file, same budgets, same ledger. This is depth, not breadth: still one workflow, more of your AR running through it.

Coverage extended · across entities, currencies, aging buckets
Budgets retuned · per entity, reviewed by finance
Board-ready ledger · exportable on demand
§ if you're evaluating this

Let's look at your AR ledger.

Book a 45-minute working session with a real engineer. We'll map one candidate leak, draw the ledger shape, and tell you — on the call — whether Kaiva fits.

Book a cash leak review →