About · Kaiva · since 2025

We make boring software for consequential work.

Kaiva is an agent platform for the work that runs a business. Dunning, KYC, claims, reconciliation, customer onboarding — and the dozens of operational workflows like them, across any business function. Built to clear the bar set by regulated industries, equally at home everywhere else.

Operationalising agentic AI with an outcomes-based methodology, we believe AI agents will increasingly perform meaningful, mission-critical work augmenting teams to deliver exceptional value — and that every agentic action must be traceable, measurable, and accountable, especially in high-accountability environments.

Headquartered in London.

Our thesis, simply: agents are the first form of software that can take responsibility.

i.

Outcomes, not output.

Tokens, tool calls, and prompts are inputs. The only thing that matters is whether the workflow moved. We charge on outcomes and we measure them with the customer's own system of record.

ii.

Reversibility is a feature.

Every action is tied to a redo path. If an agent ships a bad refund, a bad email, a bad write to SAP — we can unwind it cleanly, inside the same audit envelope. Confidence comes from reversibility, not accuracy.

iii.

Boring on purpose.

No vibes. No emojis. No model-of-the-week. We ship slowly and we ship what we can explain in a board meeting. Our customers have regulators; so do we, by proxy.

How we got here.

Kaiva was founded on a simple observation: in regulated enterprises, the interesting thing about an AI agent isn't what it does — it's what it leaves behind.

A reversible, human-readable record of what the software decided, why, and who signed it. That record is the difference between an agent a compliance officer can approve and a prototype that stalls in committee.

So we built the ledger first. The agents came second. The agents are downstream — the platform is the ledger, the policy file, and the guardrails around them.

We're based in London, with the platform hosted in the EU, built around GDPR and the EU AI Act from day one.

§ what we ship
HostingEUProduction infrastructure located in the EU by default. Data never crosses a border you didn't authorise.
Platform layers5Compute, protocols, orchestration, governance, ledger — five layers, one append-only system of record.
Native connectors10+Salesforce, HubSpot, Stripe, Slack, Teams, Twilio, WhatsApp, email, and more — plus REST, OAuth, and MCP.
Model providersAnyAnthropic, OpenAI, Google, xAI, open-weight, and customer-hosted endpoints. BYOK everywhere. Your keys, your control, your choice.
§ if this sounds like your kind of thing

Come talk to us.

We reply to every inbound. If Kaiva fits the work you're trying to do, we'll tell you. If it doesn't, we'll tell you that too.

Request accessOr just say hi